Accountability Model

A model is a toy version of the world, built so you can afford to make mistakes in it. Accountability Model is a sturdy toy.

Remember that every model lies a little. The question is never 'is it true?' but 'is it useful here?' Used with that humility, this model earns its shelf space.

Strip it to the floor and you find an old instruction: look carefully, judge slowly, act decently. The new name exists because the old instruction keeps being forgotten.

In any Indian office there is one person who knows where everything is, whom to call, and how things actually get done. The organisation chart does not show this person. Reality does.

An organisation is only a group of people who have agreed, for now, to pull in roughly the same direction. Keep the name. Use the pause it gives you. That is the entire homework.