COM-B Model

Think of COM-B Model as a school atlas: simplified, slightly wrong, and the reason you found your way at all.

The model's real service is conversation. It gives a group of people the same picture to point at. Half of management is just getting everyone to look at the same wall.

The idea is simple, and like most simple ideas it is easy to nod at and hard to use. The nod is free. The use costs attention, every day, in small change.

In any Indian office there is one person who knows where everything is, whom to call, and how things actually get done. The organisation chart does not show this person. Reality does.

An organisation is only a group of people who have agreed, for now, to pull in roughly the same direction. One page cannot change a life. But one recognised pattern can change a Tuesday, and lives are made of Tuesdays.