Volume 3 · The Corner Cabin · Essay 60
Communication Privacy Management Theory
A theory is a map somebody drew after walking the terrain. Communication Privacy Management Theory is a useful map, provided you remember it is not the terrain.
The theory's gift is vocabulary. Once you have the word, you can see the thing — in your office, in your family, in the news. Before the word, it was only a vague discomfort after dinner.
It is worth keeping in your pocket not because it is always right, but because it is always available. A tool you carry beats a perfect tool you left at home.
Consider the wedding caterer. Fifty dishes, three hundred guests, one small kitchen. He does not motivate his crew with speeches; he sequences the work so that nobody is ever waiting on anybody.
An organisation is only a group of people who have agreed, for now, to pull in roughly the same direction. The idea has done its job if, the next time it happens to you, you smile before you react.