Golden Ticket

There are ideas that shout. Golden Ticket is not one of them. It waits quietly until the day you need it.

It is worth keeping in your pocket not because it is always right, but because it is always available. A tool you carry beats a perfect tool you left at home.

Strip it to the floor and you find an old instruction: look carefully, judge slowly, act decently. The new name exists because the old instruction keeps being forgotten.

Picture the government office at four in the afternoon. The file moves only when someone owns it; until then it is everybody's business, which is to say, nobody's.

An organisation is only a group of people who have agreed, for now, to pull in roughly the same direction. And when you forget it — you will — the world will remind you. It is a faithful tutor.