Rating Approach

Rating Approach is the kind of technique that looks too simple to respect and too useful to ignore.

The method fails only in one way: people read it, nod, and return to the old habit. The technique is not the hard part. The hard part is Tuesday.

The idea is simple, and like most simple ideas it is easy to nod at and hard to use. The nod is free. The use costs attention, every day, in small change.

Watch a good tailor in a busy lane. He does not measure twice out of fear; he measures twice out of respect for the cloth. Teams led with that spirit rarely need scolding.

An organisation is only a group of people who have agreed, for now, to pull in roughly the same direction. Print it on a card if you like. Better: print it on a habit.