Reactive Management Framework

A framework is scaffolding, not the building. Reactive Management Framework holds your thinking up while you do the real work.

Use the framework as a checklist, not a straitjacket. The moment it starts answering questions for you, rather than sharpening them, put it back in the drawer.

What this concept offers is a pause — one extra beat between what happens and what you do about it. Civilisation, someone said, is measured in that beat.

The best school principal is visible at the gate in the morning and invisible during the teachers' period. Presence at the right hour, absence at the right hour — that is the whole craft.

An organisation is only a group of people who have agreed, for now, to pull in roughly the same direction. A word is a lamp. This one is now yours to carry.