Strategy of Opposite Action

A method is a promise: do these steps and something improves. Strategy of Opposite Action keeps its promise if you keep yours.

The method fails only in one way: people read it, nod, and return to the old habit. The technique is not the hard part. The hard part is Tuesday.

Strip it to the floor and you find an old instruction: look carefully, judge slowly, act decently. The new name exists because the old instruction keeps being forgotten.

The best school principal is visible at the gate in the morning and invisible during the teachers' period. Presence at the right hour, absence at the right hour — that is the whole craft.

An organisation is only a group of people who have agreed, for now, to pull in roughly the same direction. Keep it like a good key: accessible, unlabelled, and used often.