Fault-Feedback-Ratio

Fault-Feedback-Ratio is a measuring stick. Use it on yourself before you use it on others; the readings are more honest that way.

No single score defines a person, a team, or a year. But a score honestly taken is a mirror, and mirrors, however unkind, are cheaper than self-deception.

The idea is simple, and like most simple ideas it is easy to nod at and hard to use. The nod is free. The use costs attention, every day, in small change.

The housewife with her kitchen budget runs a tighter ship than most finance departments. She knows the difference between price and cost — one is on the tag, the other is on the month.

Money is a good clerk and a terrible master; the arrangement is entirely up to us. Keep it like a good key: accessible, unlabelled, and used often.