Volume 5 · The Great Indian Bazaar · Essay 161
Nominal Group Technique
A method is a promise: do these steps and something improves. Nominal Group Technique keeps its promise if you keep yours.
Done properly, it feels almost disappointing — no drama, no transformation montage. Just a small improvement that stays. Small improvements that stay are the only big improvements there are.
It is worth keeping in your pocket not because it is always right, but because it is always available. A tool you carry beats a perfect tool you left at home.
The village panchayat and the housing society meeting are the same animal in different clothes: five people deciding, fifty people complaining, and everyone leaving wiser than the minutes suggest.
Society is a long conversation; the only question is whether you are listening or merely waiting to speak. The name is new; the wisdom stood at bus stops long before either of us.