Management Quotient

Management Quotient is a measuring stick. Use it on yourself before you use it on others; the readings are more honest that way.

No single score defines a person, a team, or a year. But a score honestly taken is a mirror, and mirrors, however unkind, are cheaper than self-deception.

Strip it to the floor and you find an old instruction: look carefully, judge slowly, act decently. The new name exists because the old instruction keeps being forgotten.

The best school principal is visible at the gate in the morning and invisible during the teachers' period. Presence at the right hour, absence at the right hour — that is the whole craft.

An organisation is only a group of people who have agreed, for now, to pull in roughly the same direction. Carry it lightly. Ideas, like umbrellas, are useful only when actually opened.